Customer Experience Specialist

CarMax Business Services; Akron (OH); On-site; USD 35,000 - 45,000; Full time

Job summary

CarMax Business Services is hiring a Customer Specialist in Akron, Ohio. In this role, you will provide exceptional customer service, guiding customers through the car buying process. Key responsibilities include vehicle condition assessments, managing paperwork, and assisting with financing applications. Ideal candidates will possess strong communication skills, a High School Diploma, and experience in sales or customer service. Join CarMax's diverse team and enjoy career growth in a recognized workplace.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self, the product, and CarMax.
• Ability to build and maintain strong relationships.

Responsibilities

• Provide exceptional customer service during the sales process.
• Conduct vehicle condition assessments and communicate findings.
• Perform administrative duties including cash/payment management.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is hiring a Customer Specialist in Akron, Ohio. In this role, you will provide exceptional customer service, guiding customers through the car buying process. Key responsibilities include vehicle condition assessments, managing paperwork, and assisting with financing applications. Ideal candidates will possess strong communication skills, a High School Diploma, and experience in sales or customer service. Join CarMax's diverse team and enjoy career growth in a recognized workplace.