Customer Experience Specialist & Retail Advisor

CarMax Business Services; Spring Lake Estates (LA); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is hiring a Customer Specialist in Spring Lake Estates, Louisiana. This pivotal role involves guiding customers through the buying and selling process while ensuring exceptional service. Responsibilities include vehicle assessments, managing sales paperwork, and creating service appointments. Strong communication skills, a High School diploma, and customer service experience are required. Join CarMax to thrive in a high-energy environment where customer satisfaction is paramount, and build a fulfilling career with growth prospects.

Qualifications

• Exceptional communication skills are required.
• Sales and customer service experience preferred.
• Must have a valid Driver’s License.

Responsibilities

• Guide customers from sale to appraisal and financing.
• Conduct vehicle condition assessments.
• Perform cosmetic inspections to meet quality standards.
• Handle various administrative duties.

Skills

Exceptional communication skills

Confidence in self and products

Building strong relationships

Detail-oriented

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Sales and customer service experience

Valid Driver’s License

Basic skills with Microsoft Office Suite

Job description

CarMax Business Services is hiring a Customer Specialist in Spring Lake Estates, Louisiana. This pivotal role involves guiding customers through the buying and selling process while ensuring exceptional service. Responsibilities include vehicle assessments, managing sales paperwork, and creating service appointments. Strong communication skills, a High School diploma, and customer service experience are required. Join CarMax to thrive in a high-energy environment where customer satisfaction is paramount, and build a fulfilling career with growth prospects.