Customer Experience Specialist: POS & Returns

Nordstrom; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical/Vision, Dental, Retirement and

Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP

Job summary

Nordstrom in Honolulu, HI is seeking a customer-focused team member to deliver friendly service, resolve returns, and support order pickup while accurately processing transactions. You will mentor new employees on the register and help maintain a positive store atmosphere.

Hours vary based on business needs, including evenings and weekends. Proficiency with Windows/iOS/Android and strong communication are essential for success in this fast-paced environment.

Qualifications

• Excellent customer service and relationship-building skills.
• Ability to train and onboard new hires on POS systems.
• Strong communication and team collaboration abilities.

Responsibilities

• Provide friendly service and resolve returns.
• Support order pickup and process transactions accurately.
• Mentor new employees on register operation.

Skills

Customer service

POS training

Multitasking

Communication

Tools

Windows/iOS/Android

Job description

Nordstrom in Honolulu, HI is seeking a customer-focused team member to deliver friendly service, resolve returns, and support order pickup while accurately processing transactions. You will mentor new employees on the register and help maintain a positive store atmosphere.

Hours vary based on business needs, including evenings and weekends. Proficiency with Windows/iOS/Android and strong communication are essential for success in this fast-paced environment.