Customer Experience & POS Specialist

Nordstrom Inc; Corte Madera (CA); On-site; USD 44,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Merchandise discount

PTO & holidays

Retirement plan

Job summary

Nordstrom, Inc. is seeking a Retail Associate in Corte Madera, CA to deliver friendly service, resolve returns, and support order pickup. You will process transactions accurately, train new hires on POS procedures, and contribute to a positive, team-focused environment.

Ideal candidates show strong communication, multitasking, and relationship-building skills, with comfort across Windows, iOS, and Android platforms. Flexible hours and a fast-paced retail setting are expected.

Qualifications

• Excellent customer service and relationship-building skills.
• Ability to train and onboard new hires on POS/register procedures.
• Strong communication and interpersonal abilities in a fast-paced retail environment.

Responsibilities

• Deliver friendly service, resolve returns, and support order pickup.
• Process transactions accurately using POS and store systems.
• Mentor new employees on register operations and shop procedures.

Skills

Customer relations

POS training

Interpersonal skills

Multitasking

Tech proficiency (Windows/iOS/Android)

Tools

POS systems

Job description

Nordstrom, Inc. is seeking a Retail Associate in Corte Madera, CA to deliver friendly service, resolve returns, and support order pickup. You will process transactions accurately, train new hires on POS procedures, and contribute to a positive, team-focused environment.

Ideal candidates show strong communication, multitasking, and relationship-building skills, with comfort across Windows, iOS, and Android platforms. Flexible hours and a fast-paced retail setting are expected.