Customer Experience Specialist in Training

CarMax Business Services; Warrensville Heights (OH); On-site; USD 23,694 - 35,542; Full time

Benefits offered by this job

Sick leave

Vacation

Floating Holiday Time

Job summary

CarMax Business Services in Warrensville Heights, Ohio, is seeking a Customer Specialist in Training to provide an iconic customer-first experience. In this role, you will support customers through every step of their journey, whether buying, selling, or servicing vehicles.

You will manage diverse tasks, including vehicle sales and appraisal support. The ideal candidate will have strong communication skills and the ability to build relationships. Join CarMax for a rewarding career in a fast-paced environment.

Qualifications

• Strong communication skills with confidence in representing CarMax and its products.
• Ability to build lasting relationships and create win-win solutions for customers.
• Skilled in balancing customer needs with business goals.

Responsibilities

• Deliver exceptional customer service by guiding customers through sales.
• Conduct accurate vehicle condition assessments.
• Manage inventory processes and perform cosmetic inspections.

Skills

Strong communication skills

Ability to build lasting relationships

Demonstrated integrity and teamwork

Attention to detail

Ability to manage multiple tasks

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Warrensville Heights, Ohio, is seeking a Customer Specialist in Training to provide an iconic customer-first experience. In this role, you will support customers through every step of their journey, whether buying, selling, or servicing vehicles.

You will manage diverse tasks, including vehicle sales and appraisal support. The ideal candidate will have strong communication skills and the ability to build relationships. Join CarMax for a rewarding career in a fast-paced environment.