Customer Experience Specialist in Training

CarMax Business Services; Jackson (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services in Jackson, TN, is hiring a Customer Specialist in Training to provide a unique customer experience in the auto industry. You will support customers from buying to servicing vehicles and ensure a smooth process throughout their journey.

This role emphasizes hands-on learning in a fast-paced environment and requires strong communication skills. The ideal candidate has a high school diploma and the ability to manage multiple tasks effectively.

CarMax values honesty and integrity, fostering an inclusive workplace that encourages growth and collaboration.

Qualifications

• Strong communication skills are essential to represent CarMax effectively.
• Ability to establish relationships and create solutions for customers.
• Demonstrated integrity, respect, and teamwork in a fast-paced setting.

Responsibilities

• Guide customers through sales, appraisals, and financing applications.
• Conduct vehicle condition assessments and document details.
• Manage inventory processes, including daily scanning.

Skills

Strong communication skills

Ability to build lasting relationships

Integrity and respect

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Jackson, TN, is hiring a Customer Specialist in Training to provide a unique customer experience in the auto industry. You will support customers from buying to servicing vehicles and ensure a smooth process throughout their journey.

This role emphasizes hands-on learning in a fast-paced environment and requires strong communication skills. The ideal candidate has a high school diploma and the ability to manage multiple tasks effectively.

CarMax values honesty and integrity, fostering an inclusive workplace that encourages growth and collaboration.