Customer Experience Specialist: Guide Buyers Through the Car Process

CarMax; Vancouver (WA); On-site; USD 26,174 - 54,552; Full time

Benefits offered by this job

Paid sick time

Vacation time

Paid holidays

Job summary

CarMax Business Services in Vancouver is looking for a Customer Specialist to provide exceptional service throughout the CarMax journey. This role involves guiding customers during the buying and selling of cars, conducting vehicle assessments, and performing administrative duties. Candidates should have strong communication and relationship-building skills, along with a high school diploma. The position offers a salary range of $19.00 - $39.60 per hour and benefits such as vacation time and paid holidays.

Qualifications

• Sales and customer service experience preferred.
• Valid Driver’s License required.
• Demonstrate strong team behaviors including integrity and respect.

Responsibilities

• Provide exceptional customer service by guiding customers through their CarMax journey.
• Conduct vehicle condition assessments for customer appraisals.
• Perform various administrative duties related to vehicle transactions.

Skills

Exceptional communication skills

Ability to build and maintain strong relationships

Attention to detail

Teamwork skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Vancouver is looking for a Customer Specialist to provide exceptional service throughout the CarMax journey. This role involves guiding customers during the buying and selling of cars, conducting vehicle assessments, and performing administrative duties. Candidates should have strong communication and relationship-building skills, along with a high school diploma. The position offers a salary range of $19.00 - $39.60 per hour and benefits such as vacation time and paid holidays.