Customer Experience Specialist (In Training)

CarMax; Vancouver (WA); On-site; USD 26,174 - 38,572; Full time

Job summary

CarMax in Vancouver, WA is hiring a Customer Specialist in Training to guide customers through buying, selling, or servicing a vehicle. You will learn hands-on in a fast-paced setting while performing tasks from vehicle appraisals to paperwork and repair order coordination.

The role emphasizes honesty, integrity, and teamwork in delivering a seamless customer journey with strong communication and multitasking skills.

Qualifications

• Strong communication skills and ability to represent CarMax and its products.
• Ability to build lasting relationships and create win-win solutions for customers.
• Demonstrated integrity, respect, and teamwork in a fast-paced environment.
• Skilled in balancing customer needs with business goals and following processes accurately.

Responsibilities

• Deliver exceptional customer service through sales, appraisals, tests drives, and financing applications.
• Conduct accurate vehicle condition assessments and document details for appraisals.

Skills

Communication skills

Relationship building

Integrity & teamwork

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax in Vancouver, WA is hiring a Customer Specialist in Training to guide customers through buying, selling, or servicing a vehicle. You will learn hands-on in a fast-paced setting while performing tasks from vehicle appraisals to paperwork and repair order coordination.

The role emphasizes honesty, integrity, and teamwork in delivering a seamless customer journey with strong communication and multitasking skills.