Customer Experience Specialist (In Training)

CarMax; Lubbock (TX); Presencial; USD 22 000 - 32 000; Tempo integral

Resumo da oferta

CarMax in Lubbock, TX is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across vehicle sales, appraisals, and servicing. You’ll learn hands-on in a fast-paced environment while supporting documentation, checks, and repair order coordination.

Ideal candidates will have a High School Diploma or equivalent, a valid driver’s license, and strong communication skills. The role emphasizes teamwork, integrity, and the ability to balance customer needs with

Qualificações

• High School Diploma or equivalent.
• Valid driver’s license.
• Ability to lift up to 25 lbs.
• Strong communication and interpersonal skills.

Responsabilidades

• Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
• Conduct accurate vehicle condition assessments and document details for appraisals.
• Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
• Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
• Handle administrative tasks such as printing reports, maintaining paperwork, and auditing documents.

Conhecimentos

Communication

Customer service

Teamwork

Attention to detail

Multitasking

Formação académica

High School Diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

CarMax in Lubbock, TX is seeking a Customer Specialist in Training to deliver an iconic, customer-first experience across vehicle sales, appraisals, and servicing. You’ll learn hands-on in a fast-paced environment while supporting documentation, checks, and repair order coordination.

Ideal candidates will have a High School Diploma or equivalent, a valid driver’s license, and strong communication skills. The role emphasizes teamwork, integrity, and the ability to balance customer needs with