Customer Experience Specialist in Training

CarMax Business Services; Tyler (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax Business Services is hiring a Customer Specialist in Training in Tyler, Texas. This role involves providing an exceptional customer experience while engaging in various responsibilities from vehicle sales to administrative tasks. Ideal candidates will possess strong communication skills and a high school diploma, with preferences for sales or customer service experience. CarMax emphasizes integrity and teamwork in a fast-paced environment. The position is critical in connecting with customers and guiding them seamlessly through their journey.

Qualifications

• Strong verbal and written communication skills.
• Ability to build lasting relationships with customers.
• Demonstrated integrity and teamwork in a fast-paced environment.
• Ability to manage multiple tasks and meet deadlines.
• Must possess a valid driver's license.
• Ability to lift up to 25 lbs.

Responsibilities

• Guide customers through sales, appraisals, and financing applications.
• Conduct vehicle assessments and document findings.
• Manage inventory processes and perform inspections.
• Handle administrative tasks and coordinate service appointments.
• Follow environmental, health, and safety requirements.

Skills

Strong communication skills

Relationship building

Integrity and teamwork

Attention to detail

Task management

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is hiring a Customer Specialist in Training in Tyler, Texas. This role involves providing an exceptional customer experience while engaging in various responsibilities from vehicle sales to administrative tasks. Ideal candidates will possess strong communication skills and a high school diploma, with preferences for sales or customer service experience. CarMax emphasizes integrity and teamwork in a fast-paced environment. The position is critical in connecting with customers and guiding them seamlessly through their journey.