Customer Experience Specialist in Training

CarMax; Jackson (TN); On-site; USD 21,352 - 32,098; Full time

Benefits offered by this job

Paid sick, vacation, and holiday time

Flexible work environment

Job summary

CarMax in Jackson, TN is hiring a Customer Specialist in Training to deliver an iconic, customer-first experience and support customers through buying, selling, and servicing vehicles.

This role involves vehicle sales, appraisal support, and hands-on learning in a fast-paced environment. Ideal candidates will have strong communication skills and enjoy guiding customers through their journey with honesty and integrity.

Compensation ranges from $15.50 to $23.30 per hour, with benefits available for full-time associates.

Qualifications

• Strong communication skills to represent CarMax and its products.
• High School Diploma or equivalent and a valid driver’s license.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Deliver exceptional customer service by guiding customers through sales.
• Manage inventory processes including vehicle check-in and daily scanning.
• Coordinate service appointments and collaborate across teams.

Skills

Strong communication skills

Ability to build lasting relationships

Integrity and teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax in Jackson, TN is hiring a Customer Specialist in Training to deliver an iconic, customer-first experience and support customers through buying, selling, and servicing vehicles.

This role involves vehicle sales, appraisal support, and hands-on learning in a fast-paced environment. Ideal candidates will have strong communication skills and enjoy guiding customers through their journey with honesty and integrity.

Compensation ranges from $15.50 to $23.30 per hour, with benefits available for full-time associates.