Customer Experience Pro: Guide Buyers & Appraisals

CarMax Business Services; Golden (CO); On-site; USD 26,174 - 39,261; Full time

Benefits offered by this job

Paid sick time

Paid vacation

Paid holidays

Floating holiday

Job summary

CarMax Business Services in Golden, Colorado is hiring a Customer Specialist to deliver a premium customer experience during the car buying process. This role includes guiding customers through each step, ensuring customer satisfaction, and performing various administrative tasks. Applicants should possess exceptional communication and relationship-building skills, as well as a High School Diploma. The hourly compensation ranges between $19.00 and $28.50, and the role offers full-time benefits including sick time and vacation.

Qualifications

• Demonstrated sales and customer service experience in retail preferred.
• Must have a valid Driver’s License.
• Ability to lift objects weighing up to 25 lbs.

Responsibilities

• Provide exceptional customer service by guiding customers throughout the buying process.
• Conduct vehicle condition assessments for customer appraisals.
• Perform various administrative duties including auditing paperwork.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Golden, Colorado is hiring a Customer Specialist to deliver a premium customer experience during the car buying process. This role includes guiding customers through each step, ensuring customer satisfaction, and performing various administrative tasks. Applicants should possess exceptional communication and relationship-building skills, as well as a High School Diploma. The hourly compensation ranges between $19.00 and $28.50, and the role offers full-time benefits including sick time and vacation.