Customer Experience Specialist - Growth & Retention

Peggy-Karolak---State-Farm-Agent; Amherst (OH); Vor Ort; USD 38.000 - 52.000; Vollzeit

Benefits dieser Stelle

Company parties

Competitive salary

Free food

Snacks

Paid time off

Performance bonus

Advancement opportunities

Training & development

Zusammenfassung

Peggy Karolak State Farm is seeking a customer relations representative to deliver exceptional client experiences, coordinate with agency teams, and support the community. You will handle inquiries, maintain records, and help drive retention while collaborating across departments.

This role emphasizes empathy, attention to detail, and a customer-first mindset, with internal advancement opportunities for driven, sales-minded candidates.

Qualifikationen

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Aufgaben

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Kenntnisse

Strong communication and problem Solv

Experience in customer service

Ability to handle high-stress

Jobbeschreibung

Peggy Karolak State Farm is seeking a customer relations representative to deliver exceptional client experiences, coordinate with agency teams, and support the community. You will handle inquiries, maintain records, and help drive retention while collaborating across departments.

This role emphasizes empathy, attention to detail, and a customer-first mindset, with internal advancement opportunities for driven, sales-minded candidates.