Customer Success & Retention Specialist

State Farm; Mount Washington (KY); Presencial; USD 34.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Descripción de la vacante

State Farm Agent Hannah Hoskins is seeking a Customer Relations Representative - Team Member to deliver exceptional service and support the growth of the agency. You will handle inquiries, update records, and coordinate with teammates to ensure satisfaction, while exploring internal growth opportunities.

A friendly, community-focused environment with flexible perks and a path to advancement awaits the right candidate.

Formación

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsabilidades

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conocimientos

Communication

Problem-solving

Customer service

Stress management

Bilingual Spanish

Descripción del empleo

State Farm Agent Hannah Hoskins is seeking a Customer Relations Representative - Team Member to deliver exceptional service and support the growth of the agency. You will handle inquiries, update records, and coordinate with teammates to ensure satisfaction, while exploring internal growth opportunities.

A friendly, community-focused environment with flexible perks and a path to advancement awaits the right candidate.