Customer Relations Specialist: Growth & Support

Talentify; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agent’s office is seeking a Customer Relations Representative to deliver outstanding service, resolve inquiries, and support community needs. You will coordinate with agency team members to maintain accurate records and drive satisfaction.

Ideal candidates show strong communication, calm under pressure, and a customer-focused mindset. This full-time role offers growth opportunities, a flexible schedule, and development within a supportive insurance environment.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving

Job description

State Farm Agent’s office is seeking a Customer Relations Representative to deliver outstanding service, resolve inquiries, and support community needs. You will coordinate with agency team members to maintain accurate records and drive satisfaction.

Ideal candidates show strong communication, calm under pressure, and a customer-focused mindset. This full-time role offers growth opportunities, a flexible schedule, and development within a supportive insurance environment.