Customer Relations Specialist – Growth Path & Perks

jason condon - State Farm Agent; Hudsonville (MI); In loco; USD 32.000 - 45.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonus based on performance

Company parties

Opportunity for advancement

Paid time off

Descrizione del lavoro

State Farm is seeking a Customer Relations Representative - State Farm Agent Team Member to deliver exceptional service within a busy agency. You will handle inquiries, resolve issues, and coordinate with fellow team members to ensure customer satisfaction.

You will maintain accurate customer records, support retention initiatives, and contribute to community-focused outreach. Ideal candidates are customer-centric, calm under pressure, and eager to grow with the agency.

Competenze

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Mansioni

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Conoscenze

Communication

Problem-solving

Customer service

Descrizione del lavoro

State Farm is seeking a Customer Relations Representative - State Farm Agent Team Member to deliver exceptional service within a busy agency. You will handle inquiries, resolve issues, and coordinate with fellow team members to ensure customer satisfaction.

You will maintain accurate customer records, support retention initiatives, and contribute to community-focused outreach. Ideal candidates are customer-centric, calm under pressure, and eager to grow with the agency.