Customer Relations Specialist — Growth & Retention

Bryanrheay; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Bryanrheay – State Farm Agent is seeking a Customer Relations Representative to create exceptional client experiences and support agency growth. You will manage customer inquiries and resolve issues while coordinating with team members.

The ideal candidate will possess strong communication and problem-solving skills, along with prior customer service experience. This role offers opportunities for advancement and a flexible schedule.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication and problem-solving skills

Customer service experience

Calm under high-stress situations

Job description

Bryanrheay – State Farm Agent is seeking a Customer Relations Representative to create exceptional client experiences and support agency growth. You will manage customer inquiries and resolve issues while coordinating with team members.

The ideal candidate will possess strong communication and problem-solving skills, along with prior customer service experience. This role offers opportunities for advancement and a flexible schedule.