Customer Experience Specialist — Growth Path & Team Wins

CarMax Business Services; Maplewood (MN); On-site; USD 26,174 - 39,261; Full time

Benefits offered by this job

Paid sick leave

Vacation time

Paid holidays

Job summary

CarMax Business Services is seeking a Customer Specialist in Maplewood, Minnesota. In this role, you will be responsible for guiding customers throughout their buying and selling journey. You will conduct vehicle assessments, manage transactions, and provide exceptional service in a busy retail environment. Candidates should have strong communication skills, sales or customer service experience, and a High School Diploma. The position offers an hourly rate between $19.00 and $28.50, and benefits include paid sick leave and vacation time.

Qualifications

• Demonstrate exceptional communication skills.
• Ability to build and maintain strong relationships.
• Perform multiple duties in a high-energy, fast-paced environment.

Responsibilities

• Provide exceptional customer service throughout the buying process.
• Conduct vehicle condition assessments and appraisals.
• Manage various administrative duties accurately.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Team behavior

Education

High School Diploma or equivalent

Sales and customer service experience

Valid Driver’s License

Basic skills with Microsoft Office Suite

Job description

CarMax Business Services is seeking a Customer Specialist in Maplewood, Minnesota. In this role, you will be responsible for guiding customers throughout their buying and selling journey. You will conduct vehicle assessments, manage transactions, and provide exceptional service in a busy retail environment. Candidates should have strong communication skills, sales or customer service experience, and a High School Diploma. The position offers an hourly rate between $19.00 and $28.50, and benefits include paid sick leave and vacation time.