Customer Experience Specialist — Auto Sales & Service

CarMax Business Services; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services in Memphis, TN, is seeking a Customer Specialist to enhance customer experiences during the car buying and selling process. This role emphasizes exceptional communication, relationship building, and attention to detail. Ideal candidates will possess a high school diploma, prior customer service experience, and basic proficiency in Microsoft Office. The position offers a dynamic work environment with opportunities for team collaboration and professional growth.

Qualifications

• Demonstrated communication skills are crucial.
• Experience in sales and customer service is preferred.
• A valid Driver’s License is required.

Responsibilities

• Guide customers through the sales process and provide exceptional service.
• Conduct vehicle assessments and maintain accurate records.
• Perform administrative tasks and manage inventory operations.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Memphis, TN, is seeking a Customer Specialist to enhance customer experiences during the car buying and selling process. This role emphasizes exceptional communication, relationship building, and attention to detail. Ideal candidates will possess a high school diploma, prior customer service experience, and basic proficiency in Microsoft Office. The position offers a dynamic work environment with opportunities for team collaboration and professional growth.