Customer Experience Specialist

CarMax Business Services; Goerke's Corners (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Goerke's Corners, Wisconsin is seeking a Customer Specialist to empower customers throughout their journey, ensuring a seamless buying and selling experience. Responsibilities include providing remarkable customer service, performing vehicle assessments, and managing sales paperwork. Ideal candidates will have excellent communication skills and retail experience. CarMax stands by its core values of honesty and transparency, having grown to be the largest retailer of used cars in the U.S. Join a diverse team dedicated to exceptional customer experiences.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self and the product.
• Ability to build and maintain strong relationships.
• Perform multiple duties in a high energy, fast-paced environment.

Responsibilities

• Guide customers through the CarMax process.
• Conduct vehicle condition assessments.
• Perform cosmetic inspections and ensure quality standards.
• Handle administrative duties related to sales.

Skills

Exceptional communication skills

Building and maintaining strong relationships

Attention to detail

Self-confidence

Driving work processes

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Goerke's Corners, Wisconsin is seeking a Customer Specialist to empower customers throughout their journey, ensuring a seamless buying and selling experience. Responsibilities include providing remarkable customer service, performing vehicle assessments, and managing sales paperwork. Ideal candidates will have excellent communication skills and retail experience. CarMax stands by its core values of honesty and transparency, having grown to be the largest retailer of used cars in the U.S. Join a diverse team dedicated to exceptional customer experiences.