Customer Experience Pro: Appraisals, Service & Financing

CarMax Business Services; Edison (NJ); On-site; USD 28,378 - 59,512; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Job summary

CarMax Business Services in Edison, NJ is hiring a Customer Specialist to deliver exceptional customer service and manage vehicle transactions efficiently. The role requires strong communication skills and teamwork, along with a high school diploma and preferably prior sales experience. This position offers a pay range of $20.60 to $43.20 per hour, flexible working hours, and opportunities to grow with the company. Join CarMax's mission of providing a transparent purchasing experience for customers.

Qualifications

• Exceptional communication skills are required for guiding customers.
• Sales and customer service experience preferred.
• Must possess a valid Driver’s License.

Responsibilities

• Provide exceptional customer service throughout the buying/selling process.
• Conduct vehicle assessments for appraisals.
• Perform various administrative duties related to vehicle transactions.

Skills

Exceptional communication skills

Relationship building

Teamwork

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Edison, NJ is hiring a Customer Specialist to deliver exceptional customer service and manage vehicle transactions efficiently. The role requires strong communication skills and teamwork, along with a high school diploma and preferably prior sales experience. This position offers a pay range of $20.60 to $43.20 per hour, flexible working hours, and opportunities to grow with the company. Join CarMax's mission of providing a transparent purchasing experience for customers.