Customer Experience Specialist — Growth & Impact

Clark Pest Control, Inc.; Arlington (TX); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) program

Paid time off

Holidays and sick leave

Employee discounts

Job summary

Orkin is seeking a Customer Service Specialist in Arlington, TX to provide top-tier service to our customers. You will field requests, schedule visits, and help maintain efficient routes while upholding our commitment to accuracy and integrity.

You will train on our system, work with a team, and grow professionally in a mission-driven company that values safety, empathy, and teamwork.

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent.
• Excellent interpersonal and communication skills.
• Basic computer skills and proficiency in Microsoft Office.

Responsibilities

• Field incoming requests and schedule service visits.
• Navigate a Windows-based and Web-based system to track routes.
• Coordinate service with technicians to optimize drive time.
• Protect customer privacy and maintain accurate records.

Skills

Customer service

Interpersonal skills

Communication skills

Microsoft Office

Computer skills

Education

High School Diploma or equivalent

Tools

Windows-based system

Web-based applications

Job description

Orkin is seeking a Customer Service Specialist in Arlington, TX to provide top-tier service to our customers. You will field requests, schedule visits, and help maintain efficient routes while upholding our commitment to accuracy and integrity.

You will train on our system, work with a team, and grow professionally in a mission-driven company that values safety, empathy, and teamwork.