Customer Experience Specialist - Car Buying Concierge

CarMax Business Services; Amarillo (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Amarillo, Texas, seeks a Customer Specialist to provide exceptional service in a high-energy sales environment. You will guide customers through the buying process, conduct vehicle assessments, and handle various administrative tasks. Strong communication and relationship-building skills are essential. A high school diploma and some sales experience are preferred. Enjoy a dynamic atmosphere where teamwork and respect are key values.

Qualifications

• Demonstrate exceptional communication skills.
• Ability to build and maintain strong relationships.
• Drive work processes and pay attention to detail.

Responsibilities

• Provide exceptional customer service by guiding customers.
• Conduct vehicle condition assessments for appraisals.
• Perform various administrative duties related to sales documentation.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork and integrity

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Amarillo, Texas, seeks a Customer Specialist to provide exceptional service in a high-energy sales environment. You will guide customers through the buying process, conduct vehicle assessments, and handle various administrative tasks. Strong communication and relationship-building skills are essential. A high school diploma and some sales experience are preferred. Enjoy a dynamic atmosphere where teamwork and respect are key values.