Automotive Customer Experience Specialist

CarMax Business Services; Corpus Christi (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career growth opportunities

Commitment to training and diversity

Job summary

CarMax Business Services is seeking a Customer Specialist in Corpus Christi, Texas. In this high-energy retail sales environment, you will guide customers through every step of their journey with exceptional service. Key responsibilities include conducting vehicle assessments, managing paperwork, and creating service appointments, all while building rapport with customers. A High School Diploma and good communication skills are essential. Join a diverse team dedicated to delivering iconic customer experiences and grow your career with us.

Qualifications

• High School Diploma or equivalent is required.
• Sales and customer service experience, preferably in retail.
• Valid Driver’s License is necessary.

Responsibilities

• Provide exceptional customer service while guiding customers.
• Conduct vehicle condition assessments for appraisals.
• Perform various administrative duties, including managing transaction paperwork.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Ability to multitask in a fast-paced environment

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is seeking a Customer Specialist in Corpus Christi, Texas. In this high-energy retail sales environment, you will guide customers through every step of their journey with exceptional service. Key responsibilities include conducting vehicle assessments, managing paperwork, and creating service appointments, all while building rapport with customers. A High School Diploma and good communication skills are essential. Join a diverse team dedicated to delivering iconic customer experiences and grow your career with us.