Customer Experience Lead - Car Buying & Appraisals

CarMax Business Services; El Paso (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax Business Services is seeking a Customer Specialist in El Paso, Texas, to provide an iconic experience for customers. You will guide customers through the buying process, conduct vehicle assessments, and manage administrative tasks. Ideal candidates should have a high school diploma, strong communication skills, and customer service experience in retail. Join a high-energy team that values integrity and fairness, and make a difference in the community.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self and the product.
• Balance the needs of the Customer and the business.

Responsibilities

• Guide customers from sale to appraisal, financing.
• Conduct vehicle condition assessments.
• Perform various administrative duties.

Skills

Exceptional communication skills

Strong team behaviors

Ability to build relationships

Attention to detail

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is seeking a Customer Specialist in El Paso, Texas, to provide an iconic experience for customers. You will guide customers through the buying process, conduct vehicle assessments, and manage administrative tasks. Ideal candidates should have a high school diploma, strong communication skills, and customer service experience in retail. Join a high-energy team that values integrity and fairness, and make a difference in the community.