Customer Experience Specialist - Car Buying & Service

CarMax Business Services; Corpus Christi (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services is looking for a Customer Specialist in Corpus Christi, Texas. This role involves providing exemplary customer service by guiding customers throughout their buying and selling journey. Key responsibilities include assessing vehicle conditions, managing repair orders, and supporting various administrative tasks. The ideal candidate should possess strong communication skills, adaptability in a fast-paced environment, and a high school diploma. A background in sales or customer service is preferred along with basic Microsoft Office skills.

Qualifications

• Demonstrate exceptional communication skills.
• Display confidence in self, the product and CarMax.
• Ability to build and maintain strong relationships.

Responsibilities

• Provide exceptional customer service by guiding customers.
• Conduct vehicle condition assessments and communicate information.
• Perform cosmetic inspections to meet CarMax Quality Standards.

Skills

Exceptional communication skills

Confidence in self and products

Relationship building

Strong team behaviors

Attention to detail

Ability to handle fast-paced environments

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Corpus Christi, Texas. This role involves providing exemplary customer service by guiding customers throughout their buying and selling journey. Key responsibilities include assessing vehicle conditions, managing repair orders, and supporting various administrative tasks. The ideal candidate should possess strong communication skills, adaptability in a fast-paced environment, and a high school diploma. A background in sales or customer service is preferred along with basic Microsoft Office skills.