Customer Experience Specialist

CarMax; Santa Fe (NM); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Training and Development

Diversity Commitment

Career Growth Opportunities

Job summary

CarMax Business Services in Santa Fe is hiring a Customer Specialist to provide exceptional customer experiences during the buying and selling process. You'll guide customers through their journey while conducting vehicle assessments and handling administrative tasks. A high school diploma and excellent communication skills are required. Join a dynamic team committed to training and diversity, and be part of the nation's largest retailer of used cars, known for its integrity and support for associates.

Qualifications

• Ability to multitask in a fast-paced environment.
• A valid Driver’s License is required.
• Sales and customer service experience, preferably in retail.

Responsibilities

• Provide exceptional customer service by guiding customers.
• Conduct vehicle condition assessments for appraisals.
• Perform various administrative duties including transaction paperwork.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Team work

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services in Santa Fe is hiring a Customer Specialist to provide exceptional customer experiences during the buying and selling process. You'll guide customers through their journey while conducting vehicle assessments and handling administrative tasks. A high school diploma and excellent communication skills are required. Join a dynamic team committed to training and diversity, and be part of the nation's largest retailer of used cars, known for its integrity and support for associates.