Office & Customer Experience Associate

CarMax Business Services; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

CarMax Business Services in Knoxville, Tennessee, is seeking a Customer Service Associate. The role involves guiding customers through vehicle sales paperwork and supporting store operations. Candidates should have customer service experience, strong communication skills, and basic computer proficiency. CarMax is recognized for creating an iconic customer experience and offers opportunities for career growth in a fast-paced environment. Join a company that values honesty, transparency, and teamwork.

Qualifications

• Experience in providing excellent customer service.
• Capable of handling paperwork efficiently.
• Ability to maintain effective communication with customers.

Responsibilities

• Complete administrative tasks to support all store departments.
• Greet customers and guide them through paperwork.
• Communicate effectively with customers and partners.

Skills

Customer service experience

Strong written and verbal communication skills

Basic computer skills

Good listening skills

Ability to thrive in a fast-paced environment

Job description

CarMax Business Services in Knoxville, Tennessee, is seeking a Customer Service Associate. The role involves guiding customers through vehicle sales paperwork and supporting store operations. Candidates should have customer service experience, strong communication skills, and basic computer proficiency. CarMax is recognized for creating an iconic customer experience and offers opportunities for career growth in a fast-paced environment. Join a company that values honesty, transparency, and teamwork.