Customer Experience Specialist - Auto Retail

CarMax; Harrisonburg (VA); On-site; USD 30,000 - 50,000; Full time

Job summary

CarMax in Harrisonburg seeks a Customer Specialist to provide outstanding support throughout the buying and selling process. The role demands exceptional communication skills, retail sales experience, and the ability to build customer relationships. Responsibilities range from guiding customers through sales and appraisals to performing inventory management and administrative tasks. The position offers opportunities for professional growth in a dynamic team environment, promoting a culture of integrity, respect, and fun.

Qualifications

• Exceptional communication skills are essential for customer interactions.
• Sales and customer service experience in retail is preferred.
• Must have a valid Driver's License.

Responsibilities

• Guide customers through the CarMax experience.
• Conduct vehicle condition assessments.
• Perform various administrative duties to support sales.

Skills

Exceptional communication skills

Confidence in self and product

Ability to build relationships

Attention to detail

Ability to lift objects up to 25 lbs.

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax in Harrisonburg seeks a Customer Specialist to provide outstanding support throughout the buying and selling process. The role demands exceptional communication skills, retail sales experience, and the ability to build customer relationships. Responsibilities range from guiding customers through sales and appraisals to performing inventory management and administrative tasks. The position offers opportunities for professional growth in a dynamic team environment, promoting a culture of integrity, respect, and fun.