Customer Experience Specialist - Auto Collision Center

Caliber; Cerritos (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical benefits from day one

Dental benefits from day one

Vision benefits from day one

Weekly pay

Overtime eligibility

Paid vacation & holidays

Career growth opportunities

Hands-on production shop experience

Job summary

Caliber Collision is seeking a Customer Service Representative to greet customers and deliver extraordinary service while coordinating daily flow and load levels at the center. The role involves assisting customers with insurance authorizations, billing, and rental car coordination to provide a one-stop service.

Position offers weekly pay, overtime eligibility, and benefits from day one, with opportunities for career growth within a production shop.

Qualifications

• Ability to communicate effectively both verbally and in writing.
• Proficiency with Microsoft Office Suite and multiple software systems.
• Ability to manage competing priorities in a fast-paced environment.
• Provide personable, friendly customer service to internal and external customers.
• Collaborate effectively in a team setting.

Skills

Verbal and written communication

MS Office

Adaptability

Customer service

Team player

Job description

Caliber Collision is seeking a Customer Service Representative to greet customers and deliver extraordinary service while coordinating daily flow and load levels at the center. The role involves assisting customers with insurance authorizations, billing, and rental car coordination to provide a one-stop service.

Position offers weekly pay, overtime eligibility, and benefits from day one, with opportunities for career growth within a production shop.