Customer Experience Specialist - Auto Collision

Caliber Collision; Reynoldsburg (OH); Vor Ort; USD 17.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

Weekly pay with overtime

Paid vacation & holidays

Career growth opportunities

Zusammenfassung

Caliber Collision Reynoldsburg is seeking a Customer Service Representative to greet customers, provide outstanding service, and support daily center operations in a fast-paced auto collision repair environment. You will coordinate with rental car partners, handle inquiries about authorizations and billing, and work with insurance providers to ensure smooth load levels and customer satisfaction.

Join a team that values growth, offers weekly pay, benefits from day one, and opportunities for

Qualifikationen

• 1+ years of experience in a customer facing environment.

Aufgaben

• Greet customers and provide extraordinary customer service to internal and external customers.
• Monitor work volume and assist with load level requests.
• Coordinate Rental Car/Tow companies to provide one-stop service.
• Assist with insurance partner requirements regarding authorizations, billing and load level processes.

Kenntnisse

Customer service

Verbal communication

Written communication

Team collaboration

Tools

Microsoft Office

Jobbeschreibung

Caliber Collision Reynoldsburg is seeking a Customer Service Representative to greet customers, provide outstanding service, and support daily center operations in a fast-paced auto collision repair environment. You will coordinate with rental car partners, handle inquiries about authorizations and billing, and work with insurance providers to ensure smooth load levels and customer satisfaction.

Join a team that values growth, offers weekly pay, benefits from day one, and opportunities for