Customer Care Specialist - Auto Collision Center

Caliber Collision; Knoxville (TN); Hybrid; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Weekly pay

Overtime eligibility

Paid vacation & holidays

Career growth

Production shop experience

Job summary

Caliber Collision's Service Center Farragut is seeking a Customer Service Representative to greet customers and deliver extraordinary service, coordinate Rental Car partners, and ensure smooth processing with insurance authorizations and billing. You will monitor workloads and help manage load levels to keep the center operating efficiently.

You will work in a fast-paced, collaborative production shop with opportunities for growth, development, and a strong emphasis on customer satisfaction.

Qualifications

• 1+ years of experience in a customer facing environment.

Skills

Verbal & written communication

Microsoft Office Suite

Prioritization under pressure

Customer service orientation

Collaborative teamwork

Tools

Microsoft Office Suite

Job description

Caliber Collision's Service Center Farragut is seeking a Customer Service Representative to greet customers and deliver extraordinary service, coordinate Rental Car partners, and ensure smooth processing with insurance authorizations and billing. You will monitor workloads and help manage load levels to keep the center operating efficiently.

You will work in a fast-paced, collaborative production shop with opportunities for growth, development, and a strong emphasis on customer satisfaction.