Customer Experience Specialist

Rollins, Inc.; Indianapolis (IN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

401(k) match

Paid time off

Employee discounts

Tuition reimbursement

Scholarship awards

Industry-leading training

Job summary

Orkin is seeking a Customer Service Specialist to provide top-tier support and help ensure every customer experience is the best in pests. You’ll handle incoming requests, schedule visits and coordinate service with our Orkin Pros.

With award-winning training and no industry experience required to start, you’ll grow in a supportive team environment. We offer comprehensive benefits, including medical, dental and vision coverage, a 401(k) plan and paid time off.

Qualifications

• Previous experience in Customer Service or Sales preferred.
• High School Diploma or equivalent required.
• Excellent interpersonal and communication skills.

Responsibilities

• Answer incoming calls and schedule service appointments.
• Navigate Windows-based and Web-based systems to track routes and schedules.
• Maintain customer database with accurate information and call outcomes.

Skills

Customer Service

Sales Experience

Microsoft Office

Communication Skills

Education

High School Diploma or equivalent

Job description

Orkin is seeking a Customer Service Specialist to provide top-tier support and help ensure every customer experience is the best in pests. You’ll handle incoming requests, schedule visits and coordinate service with our Orkin Pros.

With award-winning training and no industry experience required to start, you’ll grow in a supportive team environment. We offer comprehensive benefits, including medical, dental and vision coverage, a 401(k) plan and paid time off.