Iconic Customer Experience Admin Associate

CarMax Business Services; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

CarMax Business Services in Cincinnati seeks a candidate for a customer service role focused on providing an exceptional customer experience. You will guide customers through paperwork and support store departments with various administrative tasks. Ideal applicants should possess strong communication skills, thrive in fast-paced settings, and have basic computer skills. CarMax is committed to training and offers opportunities for career growth in a diverse environment.

Qualifications

• Customer service experience is essential.
• Ability to thrive in a fast-paced office environment.
• Strong written and verbal communication skills are necessary.
• Basic knowledge of word processing and spreadsheets required.

Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by guiding customers through paperwork.
• Communicate effectively with customers and business partners.
• Maintain coverage at information desk and handle phone operations.
• Open and close the business office and complete financial transactions.

Skills

Customer service experience

Thrive in a fast-paced office environment

Good listening skills

Strong written communication skills

Strong verbal communication skills

Basic computer skills

Job description

CarMax Business Services in Cincinnati seeks a candidate for a customer service role focused on providing an exceptional customer experience. You will guide customers through paperwork and support store departments with various administrative tasks. Ideal applicants should possess strong communication skills, thrive in fast-paced settings, and have basic computer skills. CarMax is committed to training and offers opportunities for career growth in a diverse environment.