Customer Experience Pro | Auto Repair Admin & Scheduling

Gerber Collision (Idaho), Inc.; Wahiawa (HI); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Annual PTO

Paid Parental Leave

6 paid holidays annually

Medical, Prescription, Dental & Vision

401(k) with company match

Short-Term Disability & Life Insurance

Continuing Education Opportunities

Daily Pay option

Job summary

Gerber Collision & Glass in Wahiawa, HI is seeking a customer service representative to deliver an exceptional experience for customers and insurance partners. You will support the Repair Facility Team with administrative tasks and scheduling.

You will use CCC One and Daily Demand Capacity Planner to schedule repairs, prepare RO packets, and document communications. A valid driver's license is required to perform the role.

Qualifications

• High School Diploma or GED required; 1 year admin or similar experience.
• Preferred: 1 year in auto body or similar environment with customer service.

Responsibilities

• Provide exceptional customer experience and manage relationships with customers and insurers.

Skills

Multitasking under pressure

Attention to detail

Oral and written communication

Sales drive

Customer service

Education

High School Diploma or GED

Tools

CCC One

ARMS

Daily Demand Capacity Planner

Job description

Gerber Collision & Glass in Wahiawa, HI is seeking a customer service representative to deliver an exceptional experience for customers and insurance partners. You will support the Repair Facility Team with administrative tasks and scheduling.

You will use CCC One and Daily Demand Capacity Planner to schedule repairs, prepare RO packets, and document communications. A valid driver's license is required to perform the role.