Customer Experience & Order Coordinator I

Numotion; Colorado; Vor Ort; USD 27.000 - 35.000; Vollzeit

Zusammenfassung

Numotion is seeking a customer service/order processing professional in Colorado to manage new equipment requests, verify funding eligibility, and coordinate timely order fulfillment. The role emphasizes data accuracy, patient communication, and efficient processing in a fast-paced environment.

Candidates should have at least a year of customer service experience, strong written and verbal communication, and the ability to juggle multiple priorities while maintaining confidentiality and high

Qualifikationen

• High school diploma or GED or equivalent combination of experience and education.
• Minimum one year of customer service experience.

Aufgaben

• Assist customers with new equipment requests and gather demographics, ensuring data quality in the order processing system.
• Verify insurance/funding eligibility and communicate financial responsibilities; obtain prescriptions and docs for funding.
• Enter orders into the processing system and complete intake steps accurately.
• Respond to customer inquiries, requests, and complaints promptly to improve satisfaction and turnaround times.
• Coordinate scheduling of ATPs and seating technicians for evaluations and adjustments.

Kenntnisse

Customer service

Communication skills

Multitasking

MS Office

Ausbildung

High school diploma or GED

Tools

MS Word

Excel

PowerPoint

Outlook

Jobbeschreibung

Numotion is seeking a customer service/order processing professional in Colorado to manage new equipment requests, verify funding eligibility, and coordinate timely order fulfillment. The role emphasizes data accuracy, patient communication, and efficient processing in a fast-paced environment.

Candidates should have at least a year of customer service experience, strong written and verbal communication, and the ability to juggle multiple priorities while maintaining confidentiality and high