Customer Experience Leader - Front-Store & Training

The TJX Companies, Inc.; Attleboro (MA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k)

Career development

Job summary

The TJX Companies, Inc. is seeking a front-end supervisor at our Attleboro, MA location. You will lead a team of Associates, promote excellent customer service, and uphold loyalty programs while ensuring store standards and safety.

Flexible scheduling including nights and weekends is required. Ideal candidates have at least 1 year of retail experience and 6 months of leadership. You will train staff, manage POS coverage, and collaborate with management to meet store goals and customer

Qualifications

• 1 year retail experience required.
• 6 months of leadership experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Promote an excellent customer experience and oversee a team of Associates at the front of store.
• Engage with customers, train and mentor Associates on front-end principles.
• Coordinate breaks, ensure POS coverage, and communicate priorities with management.
• Support loyalty programs and safety/compliance with store policies.

Skills

Retail experience

Leadership

Job description

The TJX Companies, Inc. is seeking a front-end supervisor at our Attleboro, MA location. You will lead a team of Associates, promote excellent customer service, and uphold loyalty programs while ensuring store standards and safety.

Flexible scheduling including nights and weekends is required. Ideal candidates have at least 1 year of retail experience and 6 months of leadership. You will train staff, manage POS coverage, and collaborate with management to meet store goals and customer