Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Nashua (NH); Presencial; USD 22.000 - 23.000; Tempo integral

Benefícios oferecidos por esta vaga

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Resumo da vaga

The TJX Companies, Inc. is seeking an energetic leader for our Nashua, NH location to promote an outstanding customer experience and supervise frontline associates. You will model service excellence, mentor staff, and ensure loyalty programs are effectively promoted while maintaining a clean, safe store environment.

Ideal candidates bring retail experience, leadership capabilities, and strong communication skills, with a flexible schedule including nights and weekends to meet store needs.

Qualificações

• At least 1 year of retail experience.
• Minimum 6 months in a leadership role.
• Strong communication and organizational skills.
• Ability to train and coach staff.

Responsabilidades

• Promote an excellent customer experience.
• Oversee a team of associates at front of store.
• Ensure loyalty programs are promoted.
• Maintain store cleanliness and safety.
• Respond to customer concerns promptly.

Conhecimentos

Retail leadership

Merchandising basics

Customer service

Communication

Team training

Multi-tasking

Descrição da vaga

The TJX Companies, Inc. is seeking an energetic leader for our Nashua, NH location to promote an outstanding customer experience and supervise frontline associates. You will model service excellence, mentor staff, and ensure loyalty programs are effectively promoted while maintaining a clean, safe store environment.

Ideal candidates bring retail experience, leadership capabilities, and strong communication skills, with a flexible schedule including nights and weekends to meet store needs.