Customer Experience Leader - Front End & Training

The TJX Companies, Inc.; Richmond (KY); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits and more

Job summary

TJ Maxx at The TJX Companies, Inc. in Richmond, KY is seeking a dedicated retail leader to oversee front-end operations and coach Associates to deliver a positive customer experience.

This role involves supervising registers, scheduling, and maintaining store standards to drive loyalty programs. The ideal candidate will have 1 year of retail experience and at least 6 months of leadership experience, with a strong focus on teamwork, communication, and customer service.

Qualifications

• Flexible schedule including nights and weekends.
• Strong merchandising techniques knowledge.
• Ability to multi-task.
• Excellent communication and organizational skills.
• Team player who can train others.
• 1 year retail experience and 6 months of leadership experience.

Responsibilities

• Promotes an excellent customer experience and leads front-end operations.
• Trains and mentors Associates on front end principles.
• Assigns registers and coordinates breaks for all Associates.
• Ensures adherence to labor laws, policies, and procedures.
• Promotes loyalty programs and keeps a clean, organized store.

Skills

Customer service

Merchandising

Multi-tasking

Communication skills

Teamwork

Training others

Retail experience

Job description

TJ Maxx at The TJX Companies, Inc. in Richmond, KY is seeking a dedicated retail leader to oversee front-end operations and coach Associates to deliver a positive customer experience.

This role involves supervising registers, scheduling, and maintaining store standards to drive loyalty programs. The ideal candidate will have 1 year of retail experience and at least 6 months of leadership experience, with a strong focus on teamwork, communication, and customer service.