Customer Experience Leader - Front End & Training

TJX; Richmond (IN); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Child care discounts

Medical/dental/vision insurance

Job summary

TJX is seeking a Retail Associate Lead for the TJ Maxx store in Richmond, Indiana. This role involves promoting an excellent customer experience, overseeing store associates, and managing customer service initiatives. Candidates should have retail experience, leadership capabilities, and a strong understanding of merchandising techniques. The position offers a starting pay range of $13.00 to $13.50 per hour along with a comprehensive benefits package.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Able to respond appropriately to changes and unexpected situations.

Responsibilities

• Promoting an excellent customer experience.
• Overseeing a team of Associates ensuring prompt customer service.
• Training and mentoring associates on front end principles.

Skills

Strong understanding of merchandising techniques

Communication skills

Organizational skills

Customer service orientation

Ability to train others

Multi-tasking

Job description

TJX is seeking a Retail Associate Lead for the TJ Maxx store in Richmond, Indiana. This role involves promoting an excellent customer experience, overseeing store associates, and managing customer service initiatives. Candidates should have retail experience, leadership capabilities, and a strong understanding of merchandising techniques. The position offers a starting pay range of $13.00 to $13.50 per hour along with a comprehensive benefits package.