Customer Experience Lead - Front End & Training

The TJX Companies, Inc.; Cedar City (UT); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Associate discount

401(k)

Medical/dental/vision

HSA

Paid holidays/vacation/sick

Life insurance

Disability

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. in Cedar City, UT is seeking a capable front-end leader to promote an outstanding customer experience. You will oversee Associates, manage cash registers, and support loyalty programs while modeling excellent service and store standards.

Required are at least 1 year of retail and 6 months of leadership experience, strong communication, and teamwork. The role offers varied shifts, benefits, and opportunities to grow within TJX stores including TJ Maxx, Marshalls, and

Qualifications

• 1 year retail experience and 6 months of leadership experience.
• Promotes a positive customer experience and adheres to store policies.
• Strong communication, organization, and training abilities.

Responsibilities

• Promote excellent customer experience and loyalty programs.
• Lead front-of-store team and manage registers and breaks.
• Train and mentor Associates on front-end principles.
• Ensure tasks align with store plan and priorities.
• Maintain safety, integrity, and compliance with labor laws.

Skills

Leadership

Customer service

Merchandising

Multi-tasking

Communication

Training others

Job description

The TJX Companies, Inc. in Cedar City, UT is seeking a capable front-end leader to promote an outstanding customer experience. You will oversee Associates, manage cash registers, and support loyalty programs while modeling excellent service and store standards.

Required are at least 1 year of retail and 6 months of leadership experience, strong communication, and teamwork. The role offers varied shifts, benefits, and opportunities to grow within TJX stores including TJ Maxx, Marshalls, and