Customer Experience Leader - Front End & Training

TJX; Kendall Township (IL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health insurance

Job summary

TJX Companies in Yorkville, IL seeks an energetic front-end leader for Marshalls store 1055. You will guide associates to deliver outstanding customer service, promote loyalty programs, and keep the store clean, organized and compliant with policies and labor laws.

The role emphasizes mentoring, training, effective communication, and teamwork, with a flexible schedule including nights and weekends, and a starting hourly rate around $16.00–$16.50.

Qualifications

• Demonstrated leadership and team supervision experience in a retail setting.
• Ability to train and mentor Associates on front-end operations.
• Strong communication, organization, and attention to detail.

Responsibilities

• Promote an excellent customer experience and oversee front-of-store activities.
• Lead a team of Associates, assign registers, coordinate breaks, and ensure coverage.
• Train staff on loyalty programs, safety policies, and store procedures.

Job description

TJX Companies in Yorkville, IL seeks an energetic front-end leader for Marshalls store 1055. You will guide associates to deliver outstanding customer service, promote loyalty programs, and keep the store clean, organized and compliant with policies and labor laws.

The role emphasizes mentoring, training, effective communication, and teamwork, with a flexible schedule including nights and weekends, and a starting hourly rate around $16.00–$16.50.