Customer Experience Leader: Front End & Training

The TJX Companies, Inc.; East Brunswick Township (NJ); Vor Ort; USD 23.000 - 24.000; Vollzeit

Benefits dieser Stelle

Associate discount

401(k)

Health insurance

Zusammenfassung

The TJX Companies, Inc. is seeking a Retail Leader in East Brunswick, NJ. You will oversee front-of-store associates, ensuring excellent customer service, promoting loyalty programs, and maintaining a clean, organized store.

You will coach and train staff, schedule registers, and respond to customer needs to deliver a superior shopping experience. Qualified candidates will have at least 1 year in retail with 6 months in a leadership role, strong merchandising and communication skills, and a

Qualifikationen

• 1 year retail and 6 months of leadership experience
• Flexible schedule including nights and weekends
• Strong communication and organizational skills

Aufgaben

• Oversees a team of Associates at front of store and ensures prompt, courteous customer service and loyalty program promotion
• Trains and mentors Associates on front end principles and personalizing the customer experience
• Manages register assignments, POS coverage, and breaks; supports store operations
• Addresses customer concerns promptly to ensure a positive experience
• Promotes safety, adheres to labor laws and company policies

Kenntnisse

Customer service

Leadership

Merchandising

Communication

Teamwork

Tools

POS systems

Jobbeschreibung

The TJX Companies, Inc. is seeking a Retail Leader in East Brunswick, NJ. You will oversee front-of-store associates, ensuring excellent customer service, promoting loyalty programs, and maintaining a clean, organized store.

You will coach and train staff, schedule registers, and respond to customer needs to deliver a superior shopping experience. Qualified candidates will have at least 1 year in retail with 6 months in a leadership role, strong merchandising and communication skills, and a