Customer Experience Leader: Front-End & Service Pro

Burlington; Florida; In loco; USD 18.000 - 26.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

Medical coverage

401(k)

Paid time off

Paid holidays

Descrizione del lavoro

Burlington is hiring a Full-Time Customer Experience Lead to drive exceptional guest service and smooth front-end operations. You will lead by example, coordinate checkout flow, and support associates to meet daily goals.

The role requires a customer-first mindset, strong communication, and the ability to adapt priorities in a fast-paced environment. Night/weekend shifts and holidays are included in a retail schedule.

Competenze

• Strong customer service mindset and willingness to help others.
• Ability to coach and motivate associates in a fast-paced retail setting.
• Clear communication and problem-solving skills to address issues on the floor.

Mansioni

• Lead front-end operations and oversee checkout flow.
• Direct associates during shifts and adjust priorities as needed.
• Ensure store is organized, stocked, and compliant with policies.
• Troubleshoot register issues to minimize service disruptions.

Conoscenze

Customer service

Leadership

Communication

Problem solving

Detail oriented

Descrizione del lavoro

Burlington is hiring a Full-Time Customer Experience Lead to drive exceptional guest service and smooth front-end operations. You will lead by example, coordinate checkout flow, and support associates to meet daily goals.

The role requires a customer-first mindset, strong communication, and the ability to adapt priorities in a fast-paced environment. Night/weekend shifts and holidays are included in a retail schedule.