Customer Experience Leader - Front End Operations

Weis Markets; Williamsport (Lycoming County); On-site; USD 42,000 - 52,000; Full time

Job summary

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations, supervise associates, and ensure a smooth checkout experience for customers at the Williamsport store.

The role focuses on delivering friendly service, managing cash handling and loss prevention, and coordinating with store management to meet budgeted labor and sales goals. This position emphasizes teamwork and training to support store success.

Qualifications

• Supervises associates within the department.

Responsibilities

• Promotes excellent customer relations by instilling positive customer focused behavior with associates.
• Assists Customer Experience Manager in overseeing front-end operations and may act in their absence.
• Enforces cash handling controls; follows company policies on front end operations and compliance.

Job description

Weis Markets is seeking an Assistant Customer Experience Manager to lead front-end operations, supervise associates, and ensure a smooth checkout experience for customers at the Williamsport store.

The role focuses on delivering friendly service, managing cash handling and loss prevention, and coordinating with store management to meet budgeted labor and sales goals. This position emphasizes teamwork and training to support store success.