Front End Experience Lead

Weis Markets; Bloomsburg (Columbia County); On-site; USD 42,000 - 54,000; Full time

Job summary

Weis Markets in Bloomsburg, PA is seeking an Assistant Customer Experience Manager to lead front-end operations and ensure a fast, friendly checkout. You will train associates, manage scheduling, monitor cash handling and loss prevention, and uphold company policies.

In the absence of store management, you may assume total store operations, while supporting a great customer experience and daily huddle communications.

Qualifications

• Ability to manage front-end operations and assist in leadership.
• Excellent customer service and communication skills.
• Experience in staff training and performance reviews.

Responsibilities

• Promotes excellent customer relations and resolves questions promptly.
• Oversees front-end operations and assists in manager duties in their absence.
• Enforces cash handling controls and regulatory compliance.
• Onboards and trains customer experience associates; conducts annual reviews.
• Manages scheduling and labor costs to meet budgeted goals.
• Maintains store safety, sanitation, and equipment functionality.

Skills

Customer service

Team leadership

Cash handling

Training

Scheduling

Tools

POS system

Job description

Weis Markets in Bloomsburg, PA is seeking an Assistant Customer Experience Manager to lead front-end operations and ensure a fast, friendly checkout. You will train associates, manage scheduling, monitor cash handling and loss prevention, and uphold company policies.

In the absence of store management, you may assume total store operations, while supporting a great customer experience and daily huddle communications.