Customer Experience Leader — Front End & Loyalty Programs

The TJX Companies, Inc.; North Haven (CT); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a Store Leader at TJ Maxx North Haven. You will oversee front-of-store operations, coach Associates, and promote loyalty programs while delivering an exceptional customer experience.

We value strong merchandising skills, multitasking ability, and effective communication. The role supports a flexible schedule, including nights and weekends, with a competitive benefits package and a focus on developing team members in a dynamic off-price retail environment.

Qualifications

• 1 year retail and 6 months of leadership experience.
• Available to work flexible schedule, including nights and weekends.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Promotes an excellent customer experience and leads by example.
• Oversees Associates at front of store, ensuring courteous service and loyalty program promotion.
• Assigns registers, coordinates breaks, and supports POS coverage needs.
• Addresses customer concerns promptly and maintains a clean, organized store.
• Maintains adherence to labor laws, policies, and procedures.
• Trains and mentors Associates on front end principles and customer engagement.

Skills

Retail leadership

Customer service

Merchandising

Training others

Communication

Job description

The TJX Companies, Inc. is seeking a Store Leader at TJ Maxx North Haven. You will oversee front-of-store operations, coach Associates, and promote loyalty programs while delivering an exceptional customer experience.

We value strong merchandising skills, multitasking ability, and effective communication. The role supports a flexible schedule, including nights and weekends, with a competitive benefits package and a focus on developing team members in a dynamic off-price retail environment.