Customer Experience Lead — Front End & Loyalty

The TJX Companies, Inc.; San Antonio (TX); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options (medical/dental/vis

Health care FSA

Paid parental leave

Paid holidays

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a retail leader to promote an exceptional customer experience and mentor Associates in a fast-paced store environment.

You will lead front-of-store operations, ensure loyalty programs are promoted, and coordinate shift coverage while maintaining a clean, organized store. Ideal candidates bring 1 year of retail experience with at least 6 months in a leadership role, strong merchandising knowledge, and excellent communication skills to drive team performance and

Qualifications

• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Team player, working effectively with peers and supervisors.
• Able to train others.

Responsibilities

• Promotes an excellent customer experience and leads by example at front of store.
• Oversees Associates to ensure courteous service and loyalty program promotion.
• Assigns registers, coordinates breaks, and ensuresPOS coverage.
• Addresses customer concerns promptly and maintains a positive store environment.
• Partners with management on training needs and adherence to policies.

Skills

Merchandising techniques

Multi-tasking

Communication

Organizational skills

Team player

Train others

Job description

The TJX Companies, Inc. is seeking a retail leader to promote an exceptional customer experience and mentor Associates in a fast-paced store environment.

You will lead front-of-store operations, ensure loyalty programs are promoted, and coordinate shift coverage while maintaining a clean, organized store. Ideal candidates bring 1 year of retail experience with at least 6 months in a leadership role, strong merchandising knowledge, and excellent communication skills to drive team performance and