Customer Experience Leader — Front-End & Loyalty Programs

The TJX Companies, Inc.; Auburn (ME); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Potential contributions

Medical/Dental/Vision benefits

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a front-of-store supervisor to promote an excellent customer experience at our Auburn, ME location. You will oversee Associates, train team members, and ensure smooth POS coverage while maintaining a clean, organized store.

Responsibilities include mentoring staff, promoting loyalty programs, and upholding labor laws and store policies. Flexibility for nights and weekends is required; the role supports a dynamic retail environment with opportunities for growth.

Qualifications

• Excellent communication and organizational skills are required.
• Ability to multitask and adapt in a fast-paced retail environment.
• Strong merchandising knowledge to support customer experience.

Responsibilities

• Promote an excellent customer experience and oversee front-of-store associates.
• Lead by example, ensuring prompt, courteous service and loyalty program promotion.
• Train and coach associates on front-end principles and personalizing customer interactions.
• Assign registers, coordinate breaks, and manage POS coverage.
• Address customer concerns promptly and maintain store standards.
• Ensure tasks align with store plans and priorities; communicate with management.

Skills

Communication

Multitasking

Merchandising

Team player

Train others

Job description

The TJX Companies, Inc. is seeking a front-of-store supervisor to promote an excellent customer experience at our Auburn, ME location. You will oversee Associates, train team members, and ensure smooth POS coverage while maintaining a clean, organized store.

Responsibilities include mentoring staff, promoting loyalty programs, and upholding labor laws and store policies. Flexibility for nights and weekends is required; the role supports a dynamic retail environment with opportunities for growth.