Customer Experience Leader - Front End & Loyalty

The TJX Companies, Inc.; Woodinville (WA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Woodinville, WA. The role focuses on delivering an outstanding customer experience, training Associates, and promoting loyalty programs while maintaining an organized, safe store environment.

You should have retail experience and some leadership experience, with strong communication and multitasking abilities. Flexible schedules including nights and weekends are required.

Qualifications

• Proven customer service experience in retail.
• Ability to lead and train Associates.
• Strong merchandising knowledge and attention to detail.

Responsibilities

• Promote an excellent customer experience and lead Front of Store operations.
• Train and mentor Associates on front-end principles and loyalty programs.
• Coordinate registers, POS coverage, and breaks for staff.
• Address customer concerns promptly and maintain store cleanliness and safety.
• Communicate priorities with management and provide progress updates.

Skills

Customer service

Leadership

Merchandising

Multi-tasking

Communication

Job description

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Woodinville, WA. The role focuses on delivering an outstanding customer experience, training Associates, and promoting loyalty programs while maintaining an organized, safe store environment.

You should have retail experience and some leadership experience, with strong communication and multitasking abilities. Flexible schedules including nights and weekends are required.